08 Nov

Technical Support Specialist (GPS Telematics Solution)

Polaamas Transportation Agency Sdn Bhd


  • RM1,500.0 - RM5,000.0 Per Month

Job Responsibility
  • Handle all first level of customers' technical enquiries via inbound calls and email correspondences. 
  • Escalates enquiries of issues to relevant departments and ensure proper follow-up; 
  • Upgrade and configure AOT system software to support asset management application per project or operational needs; 
  • Perform daily system monitoring, verifying integrity and availability of all hardware, server resources, systems and key process. 
  • Review systems and application logs for remote diagnostic of field devices; 
  • Provide training and assistance to users of AOT application systems; 
  • Provide on-site field support and installation; 
  • Verify completion of scheduled jobs.
  • Backup GPS system files on regular basics.

Job Requirements
  • Minimum Diploma in Electronics/ Electrical Engineering holder; 
  • Minimum of 1-year experience. Someone who knows about GPS devices and its configuration will be the primary criteria to be employed.
  • Excellent communication and interpersonal skills; 
  • Hands-on and a positive attitude;
  • Technically independent with good initiative; 
  • Strong analytical problem-solving skills with an out-of-box approach in providing solutions.

Job Benefits
  • EPF/ SOCSO/ Annual Leave/ Medical Leave provided 
  • Comprehensive Staff Training
  • Performances Bonus 
  • Salary Adjustment upon Confirmation
Lokasi: Subang Jaya , Selangor
Tarikh Tutup: 08 Dec 2019