16 May

Customer Service

Eyou Technology Sdn Bhd


  • RM1,800.0 - RM2,200.0 Per Month

Job Responsibility

  • Attend to the enquiries of players through various social media, such as WeChat, Facebook and etc.
  • Responsible to collect the errors occurred in game and provide feedback accordingly;
  • In charge of online events, problem-solving, and inspection on in-game bugs;
  • Maintain a good interaction with players. Strive to increase overall satisfaction of customers;
  • Familiar with GM tools. Systematically solving problems faced by players;
  • Attend to players' enquiries and problems promptly;
  • Provide feedbacks to upper management promptly.

Job Requirements

  • School-leavers are encouraged to apply as well;
  • Possess good attitude, patience, friendly, proactive, and has team-work spirit;
  • Quick thinker. Good in expressing thoughts and opinions;
  • Possess stable and strong mentality, and also able to withstand relatively bigger working stress;
  • Familiar with Microsoft Office (Word, Excel, and etc.). Possess relatively faster typing speed, especially in Mandarin;
  • Love games, has rich experience in web gaming;
  • Relevant working experience would be an added advantage.

Job Benefits
Lokasi: Johor Bahru , Johor
Tarikh Tutup: 15 Jun 2019