13 Jan

Recruitment Specialist

Wasapower Marketing

Gaji:

  • RM1,200.0 - RM1,500.0 Per Month

Job Responsibility
  • To efficiently handle inbound and outbound customer call or message inquiries.
  • To provide fast and timely solutions to all customer related problems or questions.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Identifying and recruiting prospective using a variety of channels
  • Advertising recruit agent on social media platforms.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
    Follow communication procedures, guidelines and policies

Job Requirements
  • Fresh graduates are encouraged to apply.
  • Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
  • Possess good telephone etiquette with a smiley voice.
  • Good communication and interpersonal skills.
  • Strong networking and relationships building skills. 
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Ability to multi-task, prioritise and manage time effectively
  • Social media savvy
  • Comfortable in communicating with customer via Whatsapp

Job Benefits
  • Annual leave
  • KWSP, SOCSO and SIP
  • Lunch provided
Lokasi: Sepang , Selangor
Tarikh Tutup: 03 Apr 2021