Recruiter

13 Jan

Wasapower Marketing

Gaji:

Job Responsibility

To efficiently handle inbound and outbound customer call or message inquiries.
To provide fast and timely solutions to all customer related problems or questions.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards.
Identifying and recruiting prospective using a variety of channels
Advertising recruit agent on social media platforms.
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Job Requirements

Fresh graduates are encouraged to apply.
Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
Good communication and interpersonal skills.
Strong networking and relationships building skills.
Knowledge in handling basic computer (Microsoft Excel/Word etc).
Ability to multi-task, prioritise and manage time effectively
Social media savvy
Comfortable in communicating with customer via Whatsapp

Job Benefits

Lokasi: Sepang , Selangor
Tarikh Tutup: 03 Apr 2021